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INN Focus Tenth Edition
Spring 2007

Hello All!

We have been searching for Spring and now that it is May, I think that it has found us. We recently heard someone say that we had no April here in New England, just March with 61 days! I think that this is true and glad that it is behind us. It is time to gear up and get ready for the busy Summer season ahead. We hope that all is well with everyone.

From all of us at
Oates & Bredfeldt, LLC

In this Issue
  • Email Addresses are Important!
  • PAII Conference Presentations
  • Top Five Ways to Increase Email Open Rates
  • You are Invited to... a Divorce Party?
  • What is the Most Cost Effective Stain Remover?

  • PAII Conference Presentations

    We recently spoke at the 2007 PAII Conference in Myrtle Beach, South Carolina. The PAII Conferences and trade shows are not only a great opportunity to network, but they are also a source of inspiration. New products, distributors, and ideas abound.

    If you were not able to attend the most recent PAII Conference, we would like to share our slideshow presentations with you:

    Creative Electronic Marketing: Proven Methods to Reach Profitability

    Food Code and Alcohol Safety

    Exit Strategies for Inns with Restaurants


    Top Five Ways to Increase Email Open Rates

    1. Get Permission from your Readers
    2. Proof Content with Spam Score in Mind
    3. Keep the Size of Your Email in Check
    4. Send Emails When Readers are Most Likely to Respond
    5. Reel Your Readers in with a Catchy Subject Line


    You are Invited to... a Divorce Party?

    It is time to think out of the box and come up with some new ideas for attracting guests to your Inn. It may seem a little crazy, but one idea is to have divorce parties! Why should Inns be for couples only? It could be big or small, for males or females, or a combination of supportive friends getting a newly divorced person out and about. A twist to this party could be to have all people coming to the party to also invite a single person to come along. We know that this may test your ethics, but we think this is an interesting niche marketing idea. What do you think?


    What is the Most Cost Effective Stain Remover?

    Are you sick of spending tons of money on stain removers that simply don't work? When we were Innkeepers we used Lestoil to get out practically any stain. We pretreated the napkins, tablecloths, sheets, uniforms, anything that had a stain. Then threw them all in the wash to be washed as normal. Lestoil is a great product and we swear by it! Give it a try. It works great and is a less expensive alternative to other expensive stain removers. You can find Lestoil at the store with floor cleaning products, as it is a degreaser.



    Newsletter written by Rebecca Levitan
    and Kim Averill-Demeny


    Email Addresses are Important!

    We recently attended a national conference and happened to gather a sizable number of business cards from innkeepers requesting additional information from us. We are always happy to respond and answer questions and to also forward additional information. We came back from the conference and started to work on fulfilling the requests. We sat down, separated the requests into piles for similar requests, and then came to a screeching halt! Much to our surprise over 50% of the business cards contained no e-mail addresses! The innkeepers were diligent about furnishing their website addresses, but no e- mail addresses. So off we went to track down the website address and dig through the websites to find their e-mail addresses. Even then, some of the websites didn't actually list their e-mail address.

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    Oates & Bredfeldt, LLC | 584 Main Street | Damariscotta | ME | 04543